Help and Support
Effective date: April 3, 2023
Help & Support
At StepUp Immigration, we understand that navigating the Canadian immigration system can be complex and overwhelming. Whether you’re applying for a study permit, work permit, or permanent residency, we are here to help you every step of the way. Below are resources and ways to get in touch with us for support.
Step-by-Step Guides
· Study Permit Application Guide
· Work Permit Application Guide
· Express Entry Application Guide
· Visitor Visa Application Guide
· Permanent Residency Pathways
Our experienced team provides comprehensive step-by-step instructions on how to complete various Canadian immigration applications.
Contact Our Support Team
If you can’t find the information you need on our website, our support team is available to help. Whether you need advice on your application, want to clarify document requirements, or need help with an immigration-related inquiry, you can reach out to us.
Contact Options:
Email Support
· Email us at: info@stepupimmigration.com
· ResponseTime: Within 1-2 business days
Phone Support
· Call us at: 780-885-8115
· Hours of Operation: 8:30 AM – 5:00 PM (M – F)
· Monday to Friday: 9:00 AM – 5:00 PM (MST)
Live Chat Support
Our live chat is available for quick assistance. Click the “Chat Now” button on the bottom right of our website to start a conversation.
Hours of Operation:
Monday to Friday: 8:30 AM – 5:00 PM (MST)
Schedule a Consultation
If you need personalized immigration advice, you can schedule a consultation with one of our consultants. Simply fill out our Request Form, and we’ll set up a meeting at your convenience.